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The Loyal Treatment

Originally posted: July 26, 2010 by Kenny Eliason. Leave a comment
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If you’ve been listening to Mel Gibson’s phone calls lately, you might have reason to doubt the existence of loyalty in society today. Nonetheless, in business, it’s something that your customer should strive for – customer loyalty, that is.

Loyal Customer Service

Obviously, you’ve got everything to gain in a loyal customer: keep them happy and reap the benefits (right Mel?). And building that relationship just got a bit easier: Entrepreneur.com has outlined four ways to gain customer loyalty.

Customer Service.

It’s all about customer service (gasp!), apparently. The key is to have the right people staffed who are consistently being taught and challenged to give their clients superior service. Reviewing your workflow with the eye of your customer is essential to seeing their perspective while listening to their complaints (we call it constructive criticism) will win you points.

Give it a try. After all we – like your customers – are always right.

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Published: July 26, 2010
Updated: June 17, 2020
Headline: The Loyal Treatment
Image: Loyal Customer Service Height: Width:

Publisher: NeONBRAND https://neonbrand.com
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About the Author
Kenny Eliason
Kenny Eliason
Having grown up the son of a marketer, the skills of the trade are pumping through his blood. When you couple that with his programming and computer knowledge, you get an explosive combination. Kenny has been an avid digital marketer for over 9 years now, often being the first to recognize the hottest trends coming to the market. In his free time, Kenny loves downhill mountain biking. He calls it his "old man sport" since BMX was what he did as a teenager and it's not quite as easy to ride those little bikes anymore. Kenny is also a huge technology enthusiast, specifically when it comes to Apple products - did someone say, fanboy? Those close to him are often asking for help solving tech-related problems which often results with them saying, "man, you can fix anything!"
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